Refund Policy

Thank you for using Spooop, a platform for sharing 3D videos. We strive to provide you with a seamless experience, but we understand that there may be circumstances where you require a refund. Please review our refund policy below.

Subscription Services

1. Monthly/Annual Subscriptions: If you are subscribed to a monthly or annual plan on Spooop, you may cancel your subscription at any time. Refunds for subscription fees are generally not provided unless there are exceptional circumstances, such as technical issues or billing errors.

2. Free Trials: We may offer free trials for certain subscription plans. If you cancel your subscription during the free trial period, you will not be charged. However, no refunds will be provided for subscriptions that are canceled after the trial period has ended.

Digital Purchases

1. Content Purchases: If you have purchased digital content (e.g., 3D videos) on Spooop and encounter technical issues that prevent you from accessing or using the content, you may request a refund within a reasonable timeframe. Refunds will be considered on a case-by-case basis.

Refund Process

To request a refund, please contact our customer support team at [contact@spooop.com] with details of your issue and the reason for the refund request. We will review your request and respond to you promptly.

Exceptions

Please note that certain circumstances may impact our ability to provide refunds, such as:

• Refund requests made outside of the specified timeframe.
• Subscription cancellations after renewal dates.
• Abuse of the refund policy or fraudulent activity.

Contact Us

If you have any questions or concerns about our refund policy, please contact us at [ekibagas@spooop.com]. We are here to assist you and ensure that you have a positive experience on Spooop.